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Culture fit recruitment rules: 4 steps to improve your hiring results

Culture fit recruitment rules: 4 steps to improve your hiring results
Kateřina Wildanger

According to a 2022 LinkedIn study, a candidate's personality fit with corporate culture is one of the most important factors companies weigh when selecting candidates. Nearly 70% of companies said this alignment is very important or at least important to their selection process.

This makes sense — companies are reflecting a growing trend where employees are looking for more than just a job; they want a place that matches their values and working style.

Unfortunately, only a fraction of companies can back this claim up with real data and recruitment processes. HR departments often end up looking for this cultural "fit" in a candidate's career history (if it worked at a company of similar size and industry, it will probably work here too), or they consciously or unconsciously evaluate likability, gut feeling, and similarity.

Sometimes they try to anchor it in official corporate values (some more preached than lived), which they then ask the candidate about directly, hoping for the "right" answer (a sharp candidate will have learned these values in advance). More than 25% of employees leave their job within the first year specifically because of a poor culture fit (Gallup, 2022).

So how should a company go about bringing rules to this otherwise random, and often deeply subjective, process?

STEP 1: Define the desired corporate culture

The first and most fundamental step is a clearly defined, desired corporate culture. Naming and identifying core values and behavioral norms is essential — not just for the company's strategic management, but it also makes life significantly easier for every employee, current or future. For more on how to do this, and what types of corporate culture you might come across, see the article on our blog.

STEP 2: Culture Fit Job Description

The main pre-selection of candidates for personality-culture fit is usually the job of the recruitment ad. The right one doesn't just describe the corporate culture — it also carries a tone that matches it. But without a real understanding of the culture that's actually lived, and above all the culture the company wants, writing an ad like that is very difficult.

It can also get complicated when generic buzzwords like "fun, fast-paced, collaborative, professional…" are used, since different people can interpret them very differently.

Maybe that's exactly why 23% of candidates feel they were given misleading information about corporate culture during the hiring process (CareerBuilder, 2022).

Unfortunately, even when a candidate has been given an accurate picture of the real cultural reality, it might be the candidate themselves who isn't aware of their own personality traits or limitations relative to what the culture fit requires — or who deliberately misrepresents them.

STEP 3: Culture Fit Competency Model

Mapping out the personality traits and typical behaviors that are either desirable or risky for a fit with a given corporate culture can be the key to meaningfully improving and streamlining recruitment across roles. According to a 2023 Personio study, nearly 62% of HR professionals in the Czech Republic use some type of competency model for corporate culture. They typically focus on areas like communication, teamwork, problem-solving, creativity, adaptability, or resilience.

Even so, in practice we often see personality traits that don't actually match certain types of corporate culture make it through the recruitment filter anyway. Typical examples include:

Creativity and courage: competencies typical of people who can come up with new, original ideas, and who are usually a great asset to innovation-focused companies. On the other hand, this personality profile can be a source of frustration or resentment in a strictly hierarchical environment that demands order and rules.

Stability and structure are personality traits that help in companies requiring order and discipline. Such people, on the other hand, can struggle significantly in the dynamics of younger, fast-growing companies, which can feel chaotic, disorganized, and hard to navigate for them.

Teamwork and empathy are foundational traits in collaborative cultures. They can be a disadvantage in market- and customer-focused companies, where such people may feel isolated, overlooked, and struggle to find motivation on their own.

Ambition and independence: traits that are a huge asset in performance- and results-driven cultures. They can, on the other hand, be misunderstood in collaboration-focused companies.

Of course, there are always exceptions that prove the rule, and some traits can be more or less problematic depending on the specific role within the company. But it's always good to be aware of the potential risk — for both the candidate and the employer — and to keep working with that risk if an employment agreement is reached.

STEP 4: Implementation into the recruitment process

A basic culture-fit questionnaire (KogiCon, CultureIQ) can serve as a simple way to get a sense of whether someone will "last" in a given environment, thanks to or despite their personality. These types of questionnaires let you compare the required competencies against what the candidate reports about themselves. The advantage is a quick insight; the disadvantage can be candidates styling their answers to try to make the impression they think the culture wants to see.

In-depth questioning by an experienced recruiter can also help — using open-ended questions to indirectly target the candidate's values and mindset. This gets the candidate talking more about their cultural preferences and lets them better justify a potential fit. The downside can be randomness and the subjective bias of whoever is doing the interviewing.

For a more detailed and precise analysis, it helps to work with a range of personality questionnaires (MBTI, TCC Online, StrengthsFinder 2.0) that map a candidate's personality more comprehensively. The advantage is more valid results; the disadvantage can be that they're harder to interpret.

Or you can rely on a combination of several methods.

Why does factoring in corporate values matter in recruitment?

Personality-culture match brings a range of benefits to both sides. The seemingly small details and established practices described above, once factored into the recruitment team's processes and decisions, can have a major impact on:

Overall improvement in hiring quality and lower bad-hire costs — both the direct costs of a candidate leaving during probation, and the indirect ones, like lower productivity, greater training needs, and negative effects on the existing corporate culture.

Better hiring quality also goes hand in hand with better employee retention. Employees who feel aligned with the corporate culture are 50% more likely to stay with the organization for five years or more (Gallup, 2022).

Employees who share their company's values are 57% more satisfied with their jobs (Gallup, 2022).

Stronger team dynamics — candidates who fit the corporate culture will collaborate better with other team members and have better relationships overall, with more mutual respect and better cooperation.

Strengthening employer branding. Organizations that communicate their corporate values and brand effectively are seen as more attractive employers.

Although factoring corporate culture into recruitment isn't new, and more and more companies are taking it into account, the quality and rigor of this process still varies a lot between companies.

Weaknesses often show up especially in inaccurately described corporate culture (often reflecting subcultures or personal preferences rather than the real thing), subjective assessment of candidate fit, and excessive reliance on candidates' honesty and self-awareness.

A clear definition of the corporate culture that's actually lived and the one that's desired, along with a concrete recruitment methodology that reflects that culture, can have a major impact — not just on the quality of the recruitment process itself, but on key economic indicators too.